work experience

Middleware Technical Support Specialist

Middleware NZ (Sep 2016 – Present)

  • 3rd tier Middleware Support
  • Implementing changes into clients environments
  • Middleware Design/Development

 

Systems Engineer (Biometrics)

NEC (Feb 2015 – September 2016)

  • Support and administration for the AFIS (Automated Fingerprint Identification Systems) for the NZ Police as an NEC Contractor.
  • Support and administration of the various NEC Applications which interface with AFIS (Booze Bus, LiveScan, RapidID, Corrections, Immigration).
  • Technical project and BAU work
  • Data centre installation, maintenance, and support for the AFIS infrastructure – including the production and DR geographic sites for Disaster Recovery and replication.

IT/Technical Support, LabTutor Specialist, and IT Intern
ADInstruments (Nov 2012 – Feb 2015)

Started as an IT Intern, then offered a permanent position of LabTutor Specialist, where I then moved into a more technical role of IT/Technical Support.

  • 3rd tier technical support for Education and Software research products, including debugging and log /root cause analysis.
  • Support and administration of internal and external IT systems and applications used globally, including networks, backups, disaster recovery, PC’s, servers, and other other hardware.

 

Tutorial Assistant
Otago Polytechnic (May 2012 – Nov 2012)

  • Helped lecture Cisco CCNA 1 and Cisco PC Essentials Course for B.I.T Y1 during my 3rd year of study
  • Helped lecture Professional Practise and Python Programming for CITSS students

 

Further information can be found on my Linkedin Profile